Effortlessly manage large-scale surveys across all your organisational units and partners, ensuring the collection of consistent and thus comparable data following a centrally procured pool of questions and templates while maintaining autonomy to also adjust surveys to local needs.
Tailor your data collection to your specific needs. As an Organiser, you create and manage a pool of questions, survey templates and categories – allowing for flexible and relevant data gathering and analysis across locations and contexts.
Partners select from pre-defined survey templates and extend these with their own questions. They then get access to real-time statistics on their survey results—with the ability to compare themselves to category results within the organisation. Bright Surveys thus helps you empower your partners while gathering valuable insights across your organisation.
Data analysis and benchmarking are equally powerful for both Organisers and Partners. Organisers get access to category benchmarks, which consist of aggregated data, an advanced filtering system and detailed statistical analysis. Partners get access to their individual survey data and statistical analysis—and the ability to compare themselves tocategory benchmarks.
The dual role system (Organisers, Partners) ensures a perfect balance between centralised control and distributed execution, allowing your organisation to gather valuable insights while providing a powerful and easy to roll-out survey tool to internal and external partners.
We built Bright Surveys to handle an extensive network of Partners, Touchpoints, and Surveys without compromising performance, making it an ideal solution for large or growing organisations.
Tourismus Oberstdorf, Tourismus Kleinwalstertal, and the Oberstdorf · Kleinwalsertal Bergbahnen have jointly launched a new project: "Are you doing well - the vacation check in the Oberstdorf-Kleinwalsertal region". The aim is to enable guests to leave a review for all participating project partners (especially the tourism businesses in the region) at any time during their stay.
Bright Survey is designed for a wide range of organizations and industries, particularly those focused on surveys and benchmarking within distributed or networked environments.
Companies with multiple locations use Bright Survey to conduct systematic employee and customer satisfaction surveys worldwide.
Hospital chains and healthcare networks leverage Bright Survey for benchmarking performance indicators, ensuring consistent quality standards, and improving patient care.
Banks and insurance companies with branch and partner networks use Bright Survey to collect data on performance, compliance, and customer service.
Franchise companies utilize Bright Survey to analyze and compare customer and employee satisfaction across their global partner network.
Retail chains use Bright Survey to compare performance indicators across their locations to improve customer and employee satisfaction.
Hotels, resorts, and restaurant chains systematically use Bright Survey to compare customer and employee satisfaction across locations to improve service quality and operational efficiency.
Companies in the transport and logistics sector utilize Bright Survey to compare operational efficiency and customer service across different facilities or geographic locations.
Municipal, state, or federal institutions with distributed operations use Bright Survey to compare performance and analyze service delivery across departments or locations.
We understand that data protection and security are critical for businesses today. That's why we not only provide fully managed cloud hosting for your digital platforms and services, backed by world-class support, but also guarantee the robust protection of your data.
For many years, Bright IT has been ISO/IEC 27001 certified for information security and risk management, with regular audits ensuring we meet the highest standards of security.
Ready to see how Bright Survey can transform the way you collect and analyze data? Contact us today for a free demo and discover how our platform can streamline your surveys and benchmarking.
Let us show you how Bright Survey can work for your organization, ensuring better insights and faster decision-making.
